Terms of hire
Last updated: 11 August 2026
Plain English on purpose. These terms apply whenever you hire a skip or book a clearance from Skip Up Ltd. Booking by phone or through the website means you accept them.
1. Booking and confirmation
An online booking is a request until we confirm it by phone; a phone booking is confirmed in the call. When we confirm, we agree the skip size, the price, the delivery date and where the skip will sit. If anything about the job changes before delivery, ring us and we will adjust the booking.
2. Price and payment
The price agreed at booking is all-in: delivery, the 5-day hire period and collection. All prices are final and all-in. We are not VAT registered, so there is no VAT to add.Payment is due on delivery. The only additions are the ones agreed with you in advance: a council permit fee at the council’s own rate where the skip sits on a public road, or an adjustment agreed on the phone for unusually heavy or restricted waste.
3. Cancelling or changing a booking
Plans change; ring us as soon as you know. There is no charge for cancelling or moving a booking before the delivery day. Where a permit has already been bought from the council for your placement, that fee is the council’s and cannot be refunded by us.
4. Placement, access and permits
You confirm that where you ask us to place the skip is either your property or somewhere you have permission to use, and that access is suitable for a skip lorry. Our driver has the final say on a safe placement. If the skip sits on a public road, pavement or verge, we apply for the council permit as the operator, as described in the permits guide, and the skip must not be moved from its permitted spot. Skips on the highway carry our lights and markings; please do not remove or reposition them.
5. The hire period
The standard hire is 5 days. If you need longer, ring before the collection date and we will agree an extension. Where a skip is kept beyond the agreed hire without contact, we may collect it, and any permit extension a council charges for is passed on at cost.
6. What goes in the skip
The full list is at what can go in a skip. In short: no liquids, asbestos, gas cylinders, fridges or freezers, tyres, batteries, electricals or hazardous waste, and items with separate legal routes (plasterboard, mattresses, upholstered seating) only by prior arrangement. The skip must be loaded no higher than level with its rim. Where prohibited items are found in a load or a skip is loaded beyond level or beyond safe lifting weight, we will ask you to put it right, and any disposal surcharge or wasted journey cost genuinely incurred is passed on at cost, explained before it is charged.
7. Ownership of the waste
The waste becomes our responsibility when we collect the skip, and we dispose of it through licensed facilities with the documentation waste law requires. The skip itself remains our property at all times.
8. Our liability and yours
We carry public liability insurance and we deliver and collect with care. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to exclude. Beyond that, we are responsible for foreseeable loss caused by our failure to take reasonable care, and not for loss caused by placing a skip exactly where you instructed on ground you control, by overloading or misuse of the skip while it is in your care, or by events outside either side’s reasonable control. Nothing here affects your statutory rights as a consumer.
9. Problems
If something goes wrong, ring 07523 163550 or email [email protected] and give us the chance to fix it quickly — that is how we would want to be treated. These terms are governed by the law of England and Wales.